The STRAND MEDIA GROUP believes in giving the very best possible customer service. When you joined our web sites you will have been given all the information needed to cancel or amend your membership or to sort any password problems. You may have mislaid that information so we hope that you will find the information you require below. If you still can’t resolve an issue please contact us at:
admin@strand-mediagroup.com

Log In – Refusal – Sign In Problems

Please remember to sign in the same way each time; your username and password are both case sensitive.
Was your credit card declined upon renewal? If so you will have been refused entry to the site, please try with another card or try the other billing comapany who may accept your card.

If you wish to cancel your membership and you joined via CCBill then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

If you wish to cancel your membership and joined via Verotel then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

Have you forgotten your password and you joined via CCBill then click here
If you have forgotten your password and you joined via Verotel then click here

General Site Problems

If you have a problem with broken links, picture quality or video viewing problems please contact us at admin@strand-mediagroup.com Likewise if you have suggestions for improving our sites or our service to you please tell us. We do appreciate constructive comments.

We do not send unsolicited e-mail to our site members nor do we pass on your details to any marketing company or third party. We use the latest security technology to ensure your security and safety and take your satisfaction seriously